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FAQs
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Amazon Kindle
Do you provide support for the Kindle Fire?
Android
Are your products compatible with the Android?
Cannot Install Skyscape Application/Reader - Install Blocked
How Do I Delete My Skyscape Resources from my Android Device?
How Do I Install Skyscape Resources on my Android device?
Where can I download the Skyscape Application/Reader From?
Compatibility
What Platforms are Skyscape resources compatible with?
Content
How Do I Cite a Skyscape Resource in a Bibliography?
Device Policy
How many mobile devices can I use Skyscape with at the same time? - Device Policy
General Product Questions
Can I Transfer My Resources To A New/Different Platform?
iPhone
Are your products compatible with iPhone, iPad and iPod devices?
How Do I Delete/Remove Programs from my iPhone/iPod Touch?
How Do I Install My Programs If Purchased From The iTunes App Store?
My Skyscape Resources are asking for an Unlock Code
MedBeats
I requested to have additional information emailed, but I haven’t received it yet.
What is MedBeats?
Purchase
Do you offer money back guarantee?
Does Skyscape offer Gift Certificates?
I placed an order on Skyscape.com but never received purchase confirmation or registration information
Registration
Where is the serial number or registration code for the Skyscape product I purchased?
Sales
Can I pay for Skyscape products via purchase order?
Do you offer any group or institutional discounts?
Do you offer group discounts for hospitals, schools and other institutions?
How Can I Purchase Additional Resources?
How do I Redeem Gift Certificates/Honoraria
What modes of payment does Skyscape accept?
Why is my promotional/discount code not working?
What does Skyscape do?
Skills Hub
How to Install the Skills Hub App
What is Skills Hub?
Skyscape Galaxy
How to Access the Skyscape Galaxy
What apps are compatible with the Skyscape Galaxy?
What is the Skyscape Galaxy?
Skyscape WebView
How do I access a resource I don't own in WebView?
How do I access my Skyscape Resources via the Web?
How do I search for topics or content using the Skyscape WebView?
What is Skyscape WebView?
What is the website to access Skyscape WebView content?
Update
How Do I Get Updates For My Programs?
How often do you update your products ?
If I buy the software today and you come out with a new edition shortly thereafter, can I get it for free?
Website
How do I access "My Account" on your website?
How to change email address for my account?
How to unsubscribe from Skyscape email list for product releases and promotional information.
I forgot my Skyscape account password,what do I do?
